Home Opinion Black Screen Issues: Try Radeon Pro Software for Enterprise 20.Q1.1

Black Screen Issues: Try Radeon Pro Software for Enterprise 20.Q1.1

Radeon™ Pro software for enterprise on a gaming graphics Card.


On Friday February 21st, AMD released there Radeon Pro Software for Enterprise 20.Q1.1 driver and made it available for regular consumer use. Its possible this is in response to Nvidia’s Studio drivers or possibly potential reprieve for those plagued with black screen issues.

Either way I downloaded the new Enterprise driver on Friday and used it over the weekend. I would say its still to early to tell as some times black screen issues take a few days to show up but so far so good. I made sure to play a variety of games over the weekend as well as regular web browsing. I also watched some Netflix in full screen.

Performance Results

I also performed some performance tests over the weekend to compare the Enterprise driver to the standard version of the Radeon driver. In my testing I found that the Enterprise driver overall performed within margin of error of the standard driver.

Passmark results for 5700 xt with new Radeon enterprise driver
Unigine results for RX 5700 XT with Radeon Pro Software for Enterprise 20.Q1.1

Download Radeon™ Pro Software for Enterprise

To Check out the new Radeon™ Pro Software for Enterprise driver for yourself just head over to AMD’s drivers & Support page. Select your radeon product in the drop downs and hit submit. Once on the driver page scroll down to Enterprise.

Be sure to do a clean install especially if you have been having issues with your current drivers. I did a write up recently outlining best practices installing new Radeon drivers to minimize issues.

Radeon™ Pro Software for Enterprise Release Notes


The Radeon™ Pro Software for Enterprise is designed to deliver market-leading uptime and stability. Rigorous multi-wave testing and exhaustive ISV certifications help make this “the industry’s most stable driver”1.  Radeon™ Pro Software is certified in over 100 workstation applications including Autodesk® AutoCAD®, Adobe® Premiere® Pro, Autodesk® Maya®, and many more

Built to help content creators make the best, every Enterprise Edition is designed to deliver more quality, performance, security, and simplicity. Learn more here.

Installing Radeon Pro Software for Enterprise 20.Q1.1

For detailed instructions on how to correctly install or uninstall Radeon™ Pro Software, please refer to the following KB articles:

Fixed Issues

  •  Possible Image quality inconsistency in Foundry® Nuke® application when using blur effect.

Feature Support Information

  • Settings Snapshot: New feature that allows to capture, import, export and share GPU configurations to assist with large scale set-up of professional graphics workstation.
  • EDID management has moved from Radeon Pro Advanced Settings to Radeon Pro Settings, and can be located under the Display tab.
  • Framelock/Genlock: In multiple platform configurations where more than one S400 Sync Module is in use, 4K resolutions at 60Hz and greater are not supported.
  • Fan Control is available for changing fan speeds across different GPUs under the Global Tuning tab.
  • Workstation Xconnect with Radeon ProRender is now supported which will allow selected applications to use both internal and external dGPUs for acceleration.

NOTES:

  • AMD Driver is DCH Compliant.
  • AMD Radeon™ Pro Software for Enterprise 20.Q1.1 and newer will have “as-is” support for AMD Radeon Products. For complete list, please refer to the full set of release notes here.
  • Driver Options feature is discontinued and will not be supported in 20.Q1.1 release. The latest Radeon™ Software Adrenalin Edition 2019 will now provide support for the latest Radeon™ Pro graphics series. For more information, click here.
  • Multi-GPU Eyefinity Pro feature will not be supported in 20.Q1.1 release.
  • CrossFire Pro feature and Serial Digital Interface (SDI) are not supported in 20.Q1.1 release.
  • This driver is not intended for use on Radeon™ products running in Apple Boot Camp platforms. Users of these platforms should contact their system manufacturer for driver support.
  • When installing this driver for the Microsoft Windows operating systems, the user must be logged on as Administrator, or have Administrator rights to complete the installation of Radeon™ Pro Software for Enterprise 20.Q1.1
  • AMD XConnect in this driver release does not support Vega M GL graphics.
  • After Radeon™ Pro Software for Enterprise 20.Q1.1, Radeon™ Pro Software for Enterprise 20.Q2 will be the future support vehicle for AMD FirePro S7100 series products moving forward. Radeon™ Pro Software for Enterprise 20.Q3 and newer will not have support for AMD FirePro S7100 series products.

Packaged Driver Version

Radeon Pro Software for Enterprise 20.Q1.1 installation package contains the following driver versions for Microsoft Windows® 10 and Microsoft Windows® 7, Microsoft Windows® Server 2019 and Microsoft Windows® Server 2016.

  • WHQL Driver Packaging Version: 19.40.01.39

Product Compatibility

AMD Radeon Pro Software for Enterprise 20.Q1.1 now provides support for both AMD Radeon Pro and AMD Radeon Graphics Products. It should be noted that AMD Radeon Graphics Products are not tested for Enterprise Quality.

AMD Radeon Pro Software for Enterprise 20.Q1.1 is compatible with the following AMD graphics products:

AMD Radeon™ Pro Product and AMD FirePro™ Family Compatibility
AMD Radeon™ Pro WX series AMD Radeon™ Pro W5700
AMD Radeon™ Pro W5500
AMD Radeon™ Pro WX series AMD Radeon™ Pro WX 9100
AMD Radeon™ Pro WX 8200
AMD Radeon™ Pro WX 7100
AMD Radeon™ Pro WX 5100
AMD Radeon™ Pro WX 4100
AMD Radeon™ Pro WX 3200
AMD Radeon™ Pro WX 3100
AMD Radeon™ Pro WX 2100
AMD Radeon™ Vega Frontier Edition AMD Radeon™ Vega Frontier Edition
AMD Radeon™ Pro series AMD Radeon™ Pro SSG
AMD Radeon™ Pro Duo (“Polaris” & “Fiji”)
AMD FirePro™ W series AMD FirePro™ W9100
AMD FirePro™ W9000
AMD FirePro™ W8100
AMD FirePro™ W8000
AMD FirePro™ W7100
AMD FirePro™ W7000
AMD FirePro™ W5100
AMD FirePro™ W5000
AMD FirePro™ W4300
AMD FirePro™ W4100
AMD FirePro™ W2100
AMD FirePro™ W600
AMD FirePro™ S series
Not supported on Windows® Server 2019)
AMD FirePro™ S7150x2
AMD FirePro™ S7150
AMD FirePro™ S7100X
Dell Mobile AMD Radeon™ Pro WX7130
AMD Radeon™ Pro WX7100
AMD Radeon™ Pro WX4150
AMD Radeon™ Pro WX4130
AMD Radeon™ Pro WX3200
AMD Radeon™ Pro WX2100
AMD FirePro™ W7170M
AMD FirePro™ W5170M
AMD FirePro™ W5130M
AMD FirePro™ W4170M
AMD FirePro™ M6100
AMD FirePro™ M6000
AMD FirePro™ M5100
AMD FirePro™ M4000
HP Mobile   AMD Radeon™ Pro WX4170
AMD Radeon™ Pro WX4150
AMD Radeon™ Pro WX3200
AMD Radeon™ Pro WX3100
AMD FirePro™ W6150M
AMD FirePro™ W5170M
AMD FirePro™ W4190M
Panasonic Mobile AMD Radeon™ Pro WX4150
AMD FirePro™ M5100

For a complete version of the release notes including a full list of compatibility you can access the PDF version of the release notes here.

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Charles Leverehttps://www.riverbankwebdesign.ca/
Charles Levere is the editor-in-chief (dork-in-chief) of Urban Dork. When he is not writing, or tinkering with hardware, he is most likely playing one of his favorite video games. He also loves being near the water, kayaking, water skiing or anything that gets him on the water and in the sun.

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