As of 2020-02-21 you Can now try AMD’s Enterprise driver : https://urbandork.ca/2020/02/24/black-screen-issues-try-radeon-pro-software-for-enterprise-20-q1-1/
If you are like me and upgraded your graphics card to a new 5000 series card and are having black screen or down clocking issues then this maybe of use to you. I have painfully gone through every fix I could think of and or find online to see what helps with these AMD Adrenalin driver issues. Hopefully some of the ‘fixes’ that have helped me will help you.
Preparing for AMD Adrenalin driver fixes
Before you start you will want to make sure everything is up to date, such as your motherboard bios, Windows and drivers. Unless you have a motherboard that supports PCIe 4.0, be sure to set the PCIe option in your bios to Gen 3 not auto and for sure not Gen 4.
- Latest chipset driver (AMD platform): https://www.amd.com/en/support
- Latest AMD Adrenalin driver (WHQL) : https://www.amd.com/en/support
- DDU-Display Driver Uninstaller : https://www.wagnardsoft.com/
Step One: DDU old drivers
Use DDU to clean out the remains of old drivers. This has been suggested many times by many people on Reddit and other forums. What they don’t tell you though is that this can and will also remove your chipset driver if you are on an AMD platform. After you DDU your driver reinstall your chipset driver before installing the new graphics driver. At the time of writing this driver (Adrenalin 2020 Edition 20.1.3 Recommended (WHQL)) is what is working for me and has been stable with the fewest problems.
Step Two: Adrenalin graphics Settings
leave the graphics settings either on standard or custom as shown below. Make sure Radeon Enhanced Sync, Radeon Chill, Radeon Anti Lag and Radeon Boost is off. From my testing it appears that Radeon Image Sharpening is safe to leave on.
Step Three: Windows display refresh rate
If you are like me and have a 144Hz monitor, going into Windows and changing your display settings to 120Hz will help reduce the amount of black screens you get. I also found that using a display port cable may work better than HDMI.
Those are the steps that have helped reduce the amount of black screens I have been getting. I hope they help you as well.
Step 4: Color depth
My monitor has a color depth of 8-bits but in the Adrenalin drivers it defaults to 10-bit when first installed. Leaving it at 10-bit will cause the drivers to crash. So make sure the correct color depth is selected in the AMD Adrenalin software.
AMD Radeon RX 5000 Series Down Clocking Issues fix
This fix I found on Reddit. It was posted a few hours ago at the time of writing this by Exzos. The fix seems to have worked for several people who have tried it. It has helped me as well so thought I would include it here in hopes it helps you as well.
- hit windows key + R to bring up run command
- type in regedit, hit enter
- go to edit-find
- type in ULPS, hit enter
- once it finds it right click on EnableUlps and go to modify
- under value data if there is a 1 there change it to a 0 and exit
ULPS was for crossfire and should not be enabled by default for the 5000 series cards since they do not support crossfire. At the same time though it should not effect the card either since you would be putting your 5000 series card in your main PCIe slot. Please let me know if this helps you, by leaving a comment below.
Its a shame that we have to jump through so many hoops to get something that for most is a lot of money to work. Here in Canada the 5700 XT model I purchased was $640 CAD. For me and I suspect for many that is a pretty big investment for something that doesn’t work out of the box as intended.